By completing your purchase on the Rocking Robin Ranch website (minijersey.org), you agree to the following terms and conditions:
1. Delivery time is usually 5-7 business days, but can be up to 10 days or more.
Delivery time is typically 5-7 business days from the time of your order. However, while rare, delivery can sometimes take up to 10+ business days. If it’s been over 10 business days and you haven’t received your order, feel to contact us.
2. We are not responsible for failed deliveries due to a wrong address.
If you provide us with a wrong address and the order is not delivered to you, we are not responsible. In that case, have your tracking number ready and contact the USPS at https://www.usps.com, or UPS at https://www.ups.com/track, respectively.
If we have to reship your order because of a wrong address provided by you, you will be billed a minimum of $150.00 along with any additional expenses.
By default, re-shipments will be sent by standard USPS or UPS shipping, and rush shipping is not available on re-shipments at this time.
3. You’re responsible to understand our policies on refunds, replacements, and order changes.
In short: 1) all sales are final, non-refundable, and non-exchangeable; and 2) orders cannot be changed or cancelled in most cases. For full details, see our FAQ page.
4. We’re not responsible items that are lost, damaged, or stolen at any point after shipment.
If your item(s) are lost, damaged, or stolen at any point after we’ve “dropped it in the mail” to have it shipped to you, we are not responsible. Absolutely no refunds, reimbursements, or replacements will be provided for any item(s) that is lost, damaged, or stolen at any point after shipment.
However, keep in mind that UPS and the USPS typically provide insurance on most shipments, so have your tracking number ready and contact the USPS at https://www.usps.com, or UPS at https://www.ups.com, respectively.
5. Terms & conditions can and will update.
Our terms and conditions are occasionally updated, and updates will always be reflected on this page. If you have any questions about our terms and conditions, please feel free to contact us.